We want you to be satisfied with your purchase from CarCargo. Here's our returns policy:
No-Quibble Returns: You have a 14-day window from the date of delivery to initiate a return.
Restocking Fee: Please note that there may be a 10% charge for restocking at our discretion for the returned part to cover processing and handling costs.
Initiating a Return: To start a return process, please contact us via eBay. We'll guide you through the return process and provide you with the return address.
Return Shipping: For any return, the buyer is responsible for covering the postage expenses unless agreed elsewise.
Return Criteria
Packaging: Please ensure the returned part is in its original packaging, which includes the cardboard container. (Note: A charge of £15 will be deducted from the refund if the box is damaged.)
Part Condition: The returned part must be in an undamaged condition.
Painted Parts: Returns will not be accepted for parts that have been painted.
Restocking Fee: Please note that there may be a 10% charge for restocking at our discretion for the returned part to cover processing and handling costs.
At CarCargo, we prioritize your satisfaction and strive to ensure a smooth returns process. If you have any questions or concerns about returns, please don't hesitate to contact us. We're here to assist you.
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